Leif Andersson på illumineight under en längre tid skrivit blogginlägg för Axelos. Leif är också bidragande till boken ITIL 4 Foundation. Skrivandet görs ihop med Axelos mediapartner Metamorphic PR och Jon Clements. Nedan är en lista på de bloggar som hittills publicerats.

– Service management practices for a post-Covid world
– Cultural transformation – vital for business and digital transformation success
– ITIL 4 Managing Professional: aligning operations and strategy with DPI
– ITIL Intermediate v3: Service Design – enabling value creation
– Kanban: making progress and delivering value in ITSM
– ITSM simulation: changing culture, making significant improvements
– ITSM into 2018: framework maturity and business alignment
– ITIL and DevOps – better together

Även ITSM Tools har inlägg skrivna av Leif Andersson

– ITSM Certificate or No ITSM Certificate, That Is… Not the Question

Vetenskapliga artiklar

Göbel H., Cronholm S., Hallqvist C., Söderström E., Andersson L. (2014) IT Service Management: Core Processes Aligning Business and IT. In: Abramowicz W., Kokkinaki A. (eds) Business Information Systems Workshops. BIS 2014. Lecture Notes in Business Information Processing, vol 183. Springer, Cham. https://doi.org/10.1007/978-3-319-11460-6_13

Cronholm S., Andersson L. (2020) Towards A Process Model for Data-Driven Innovation using a Grounded Theory Approach, In: Deokar, A. (ed) e-Service Journal

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Leif Andersson

Leif has worked as a manager and leader in IT organisation for almost 30 years now, and for the last 15 years with management consulting, governance, strategy, support training, business relations and leadership coaching. Leif is owner and consultant at Illumineight AB in Sweden, delivering training and consulting in ITIL, USM, BRM, leadership and organizational change. He is an approved instructor for business simulations from Gamingworks since 2008. (Apollo 13, The Phoenix Project, Marslander (including online version) and Grab@pizza) He was also an early adopter of the Gamingworks concept ‘ABC of ICT’ and have translated the ABC of ICT deck of cards to Swedish and promoted it in Sweden. Leif is also an ambassador for BRM institute and promotes BRM in Sweden and the Nordics. He is a lecturer at University of Borås and participates as an ITSM specialist in several projects at the University of Borås.